Privacy Policy
Last Updated: November 18, 2025
At Moor Rider English Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1 Introduction
Welcome to Moor Rider English Academy ("we," "us," or "our"). This Privacy Policy describes how Mohamed Hassissi (Moor Rider) collects, uses, stores, and protects your personal information when you use our online English courses, website, and related services.
By accessing our website or enrolling in our courses, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We are committed to transparency and compliance with applicable data protection laws, including GDPR (General Data Protection Regulation) and other relevant privacy regulations.
2 Information We Collect
We collect several types of information to provide and improve our services:
👤 Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username, encrypted password)
- Billing information (credit card details, billing address)
- Profile information (profile picture, language preferences)
📊 Usage and Learning Data
- Course enrollment and completion data
- Quiz and assessment scores
- Time spent on lessons and activities
- Progress tracking and learning analytics
- Comments, forum posts, and discussion participation
💻 Technical Information
- IP address and geolocation data
- Browser type, version, and language settings
- Device information (operating system, device type)
- Cookies and similar tracking technologies
- Log data (access times, pages viewed, errors)
3 How We Use Information
We use the collected information for the following purposes:
📚 Course Delivery
Provide access to courses, track your progress, and personalize your learning experience.
💳 Payment Processing
Process payments, manage subscriptions, and send transaction confirmations.
📧 Communication
Send course updates, newsletters, promotional offers, and respond to your inquiries.
🔧 Service Improvement
Analyze usage patterns to improve our courses, platform, and user experience.
🛡️ Security & Fraud Prevention
Detect and prevent fraudulent activities, unauthorized access, and abuse.
⚖️ Legal Compliance
Comply with legal obligations, resolve disputes, and enforce our terms of service.
6 Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected databases with access controls
Access Control
Limited employee access to personal data
⚠️ Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data. Please use strong passwords and keep your login credentials confidential.
7 Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information under data protection laws (such as GDPR, CCPA). These rights include:
✓ Right to Access
Request a copy of the personal data we hold about you
✓ Right to Rectification
Correct any inaccurate or incomplete personal data
✓ Right to Erasure (Right to be Forgotten)
Request deletion of your personal data under certain conditions
✓ Right to Data Portability
Receive your data in a structured, commonly used format
✓ Right to Object
Object to processing of your personal data for certain purposes
✓ Right to Withdraw Consent
Withdraw your consent for data processing at any time
To exercise any of these rights, please contact us at privacy@moorrideracademy.com. We will respond to your request within 30 days.
8 Children's Privacy
Our services are intended for users aged 16 and older. We do not knowingly collect personal information from children under the age of 16 without parental consent. If you are under 16, please do not provide any personal information through our platform.
If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information as quickly as possible.
👨👩👧 Parents and Guardians: If you believe your child has provided us with personal information without your consent, please contact us at privacy@moorrideracademy.com so we can take appropriate action.
9 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through one or more of the following methods:
- 📧 Email notification to your registered email address
- 🔔 Prominent notice on our website or platform
- 📱 In-app notification when you log in
The "Last Updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our services after changes to this Privacy Policy constitutes your acceptance of the updated terms.
By using Moor Rider English Academy, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.